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Research Methods

Key research questions, details of the data collection process, and more information about the MIT AgeLab are presented.

Motivation & Research Problem

Caregiving is prevalent among generations that are in the workforce. Pew Research Center (2013) reported that 39% of adults in the United Stated provide care to a loved one, and AARP and the National Alliance for Caregiving (2015) found that about 60% of caregivers are also working full-time or part-time. Many caregivers are also constantly struggling to find balance between work, family life, and their caregiving responsibilities.

Many caregivers are having negative experiences, which entails physical and financial strain, emotional stress, social isolation, mismanagement of care, lack of access to support, and more. However, little is known about detailed caregiver jobs and related resources that affect caregiving experiences as well as care outcomes.

There is a great need for a comprehensive understanding of caregiviving experiences - the related tasks, responsibilities, and the caregivers themselves - to assist in finding opportunities and possibilities product and service innovations and to improve the caregiving experience.

Study Objectives

  1. A whiteboard with the heading "Life After 65" written in red marker at the top. Below the title are several rows of images, representing different aspects of life or considerations for individuals over 65. To the right, there is a numbered list in purple marker with partially visible points, possibly outlining key topics related to aging, such as planning or decision-making. Red magnets and yellow sticky notes are used to organize the visual content. The board suggests a brainstorming or planning session focused on senior living and care.

    Creating a comprehensive map of caregiver jobs

    Micro-mapping caregiver jobs to understand the types and frequency of different jobs, level of difficulty, and access to/use of necessary resources.

  2. A heartfelt moment between two men, one older and one younger, both smiling with their eyes closed as they embrace each other warmly. The older man on the left has white hair and a beard, while the younger man on the right has darker, graying hair and is wearing a plaid shirt. The setting appears cozy and intimate, possibly a home environment with soft lighting. The expressions of joy and affection convey a sense of deep connection, love, or friendship.

    Understanding various caregiver segments

    Comparing behavioral/experiential similarities and differences between caregivers of various characteristics and situations.

  3. A group of professionals is engaged in a meeting around a whiteboard. A man in a suit and bright pink bow tie appears to be explaining something while holding a marker, gesturing towards a colleague. The woman across from him is listening attentively with a notepad in front of her. A laptop is open on the table, and some notes and diagrams are visible on the whiteboard in the background. The atmosphere suggests a collaborative work discussion or strategy planning session.

    Innovation to excite and delight the consumer

    Describing caregiver jobs in detail to identify "pain points" that may be solved or improved with new products or service solutions. Understanding what services (existing or potential) help caregivers stay organized, save them time, and potentially save money.

  4. A young caregiver is gently assisting an elderly woman who is wearing a soft pink knit cap. The caregiver is smiling and holding the older woman's hands, offering support or guidance in a warm and caring manner. The elderly woman looks down at her hands, appearing thoughtful or focused. The setting suggests a calm and compassionate moment, possibly in a home or healthcare environment, highlighting caregiving or patient support.

    Improved caregiver engagement

    Finding insights into efficient ways for service providers to communicate with caregivers.